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Welcome to Crazy Chameleon Better Body Jewelry and More! Customer Service.At our shop we look forward to offering you the best items at the best price. If you have any questions that are not answered below please contact us so we can help you. When you buy from us, you buy knowing that you are dealing with a PROFESSIONAL Body Art studio, and can call some one toll free if there is ever a problem or question. 1-877-442-7723 or customerservice@better-body-jewelry.com Frequently Asked Questions:
Q. How do I
know I am getting high quality body jewelry? Q. How do I know I am getting high quality body jewelry? A. We Guarantee that we only sell BRAND NEW NEVER USED - highest quality body jewelry from the BEST jewelry manufactures in the world, or that we can make our selves. We are not a new business so we will be here today, tomorrow and years from now! Our jewelry business is run by World Famous Master Body Piercer Christine Burke, and the jewelry and items we offer are sold and used every day for the past 10 YEARS by her! IF you ever receive damaged or incorrect items please call us toll free USA or Canada 1-877-442-7723 and we will help you, then send the damage item back UNOPENED to Crazy Chameleon, 56 Elm Street, Pittsfield MA 01201 USA. Click Here to Read more on the material and manufactures of our body jewelry. A. The quickest and easiest method to order
is right here on our website, which features four super easy payment options:
This question has TWO answers PLEASE READ BOTH - the first is: First Answer - NO - All Body Jewelry sales are final once you have opened the Safety Packaging the body jewelry arrive in (our body jewelry is packaged in clear sealed safety packaging so that you can view the body jewelry for defects before opening it). We have been in business for over ten (10) years and have NEVER accepted returned body jewelry. BUT SEE THE SECONDED ANSWER BELOW Second Answer - YES - but only if you chose the Money Back Guarantee from PayPal at the time of purchase. See Below.
Q. How fast will I get my order? A. While faster on delivery time depends on how close your are to Pittsfield, MA, your order still needs to be processed, pulled and packed and in some cases made. Your order on rare occasions can take up to two weeks to arrive depending where you are and the speed of the mail service. When shipping out side the USA, orders can longer (we ask that you insure any orders outside the USA). Due to the number of orders we receive, we handle all order in the order that they were received, all order are processed within 5 business days of invoice. Some items may take up to 5 business days to make, some item we do not stock, and will custom make - this will be noted in the items description. If your order is for custom tattoo flash, this will not ship until it is finished, this could take up to 3 weeks - you will be contacted by our professional tattooist and flash designer within 3-4 days. Q. What shipping method do you use? A. We ship from Pittsfield, Massachusetts, and all order are shipped out by: Almost all orders are shipped out anywhere in the world for $3.00 shipping. And shipping no matter how much you buy, is still ONLY $3.00! - U.S. Options: We ship US Post First Class regular delivery . Shipping costs includes handling and packaging materials. - Non-U.S. Shipping: If you do not buy shipping insurance - we can not guarantee your order once it has left our hands. Sorry. Q. Do you ship internationally? A. Yes! And shipping is still only $3.00Q. Do you Guarantee your items? A. Yes! Dedication to Satisfaction: We Offer the finest Body Jewelry and Body Jewelry Products that we can find from the best manufacturers, or we make it ourselves. We are dedicated to providing the customer with 100% satisfaction! We feel that the best way to build repeat business and a long lasting relationship with our customers and clients is by treating them right, giving them good, fair prices, and quality service. If we ever fail to meet your expectations please contact us and we will make every attempt possible to meet and beat your highest expectations in order to make you a happy customer. Once you open the safety packaging, we can no longer accept returns on body jewelry. Unless you choose to pay for Insurance (starting at $2.00), we can not be responsible for lost or stolen mail. IF you ever receive damaged or incorrect items please call us toll free USA or Canada 1-877-442-7723 and we will help you, then send the damage item back UNOPENED to Crazy Chameleon, 56 Elm Street, Pittsfield MA 01201 USA.Q. How can I check my order status? A. Our fulfillment for Crazy Chameleon Better Body Jewelry and More! is handled by Crazy Chameleon - Better Body Jewelry. Contact us and we will be happy to verify the status of your order for you, please make sure you include you INVOICE NUMBER and Name: CustomerService@Better-Body-Jewelry.com.[Print Page] |
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