At our shop we look forward to offering you the best items at the best price. If you have any questions that are not answered below please contact us so we can help you.
When you buy from us, you buy knowing that you are dealing with a PROFESSIONAL Body Art studio, and can call some one toll free if there is ever a problem or question. 1-877-442-7723 or customerservice@better-body-jewelry.com
Crazy Chameleon Professional Body Piercing and Tattooing
56 Elm Street
Pittsfield, MA 01201
413-442-7723
877-442-7723 Toll-Free in the United States and Canada
Retail Summer Hours EST:
Monday, Tuesday, Wednesday 12pm - 7pm
Thursday, Friday, Saturday
12pm - 9pm
Sunday
12pm - 6pm
Frequently Asked Questions:
Q. How do I
know I am getting high quality body jewelry?
Q. How can I pay?
Q - I really do not like the body jewelry I received, but I opened the safety
package, can I return it?
Q. How fast will I get my order?
Q. What shipping method do you
use?
Q. Do you ship internationally?
Q. Do you Guarantee your items?
Q. How can I check my order
status?
Q. How do I know I am getting high quality body jewelry?
A. We Guarantee that we only sell BRAND NEW NEVER USED - highest quality body jewelry from the BEST jewelry manufactures in the world, or that we can make our selves. We are not a new business so we will be here today, tomorrow and years from now! Our jewelry business is run by World Famous Master Body Piercer Christine Burke, and the jewelry and items we offer are sold and used every day for the past 10 YEARS by her! IF you ever receive damaged or incorrect items please call us toll free USA or Canada 1-877-442-7723 and we will help you, then send the damage item back UNOPENED to Crazy Chameleon, 56 Elm Street, Pittsfield MA 01201 USA.
Click Here to Read more on the material and manufactures of our body jewelry.
A. The quickest and easiest method to order
is right here on our website, which features four super easy payment options:
- Secure Credit Card with MasterCard, Visa, American Express or Discover
(Secure PayPal)
- On-Line Personal Check Payments (Secure PayPal)
- Mail Order - Bank Check or Money Order to Crazy Chameleon, 56 Elm
Street, Pittsfield MA 01201, USA - use our shopping cart to order your items,
then just fill out the MAIL ORDER form, this will email you and us a copy of
your invoice. Just print the email when it arrives and include your payment,
and mail it to us. We will ship your order when your payment arrives. (note -
1. If your payment does not arrive in two weeks, your order is canceled. 2. We
do not start making any custom body jewelry until full payment has been
received. In either case, personal checks must clear before shipment.)
- Call in your Order Toll Free USA - 1-887-442-7723 and pay by credit
card - please fill out the Mail Order button, this will send us and you a copy
of the order you are calling in, we will need all the information on the invoice
to be confirmed.
This question has TWO answers PLEASE READ BOTH - the first is:
First Answer - NO - All Body Jewelry sales are final once you have opened the Safety Packaging the body jewelry arrive in (our body jewelry is packaged in clear sealed safety packaging so that you can view the body jewelry for defects before opening it). We have been in business for over ten (10) years and have NEVER accepted returned body jewelry.
BUT SEE THE SECONDED ANSWER BELOW
Second Answer - YES - but only if you chose the Money Back Guarantee from PayPal at the time of purchase. See Below.
Money Back Guarantee on OPENED Body Jewelry FROM PAYPALIMPORTANT - This jewelry is NOT RESOLD - the jewelry is considered Damaged Goods by PayPal and Thrown Away. This is a service offered BY PAYPAL, NOT OUR STORE - you must choose this option at the time of perchance and it costs a little extra.Money Back Guarantee on OPENED Body Jewelry - First your order MUST be from the U.S.A. and you MUST use PayPal to pay for your order - THIS is done by PayPal, you MUST choose this option at the time of purchase when paying by PayPal. If you do not have a PayPal account, you may open one now and get $5 just for signing up by clicking here. OPEN A SECURE PAYPAL ACCOUNTIMPORTANT - Before you file a Reimbursement Request with PayPal - Please contact reimbursements@Better-Body-Jewelry.com (Better Body Jewelry's Reimbursement Department) we will make sure we have done everything we can to get your order to you or replace damaged goods.PayPal's Money Back Guarantee ensures that you will be satisfied with your purchase of physical goods (U.S.A. buyers only). If you are dissatisfied with your purchase, you may file a reimbursement request with PayPal and receive your money back (not including Guarantee fees). Common reasons for reimbursement include:
To collect a PayPal Guarantee reimbursement, you must file a reimbursement request within 30 days of payment and return the item, if it has been received TO PayPal NOT Crazy Chameleon Better Body Jewelry. This PayPal Guarantee does not protect against goods that are lost or damaged in transit. Crazy Chameleon Better Body Jewelry offers shipping insurance to protect against this possibility, make sure you add it to your order to cover LOST or STOLEN mail... The Crazy Chameleon Better Body Jewelry will replace DAMAGED jewelry with a replacement of the SAME product, if returned within 30 days UNOPENED. NOTE - PayPal Returned body jewelry or items are NEVER returned to stock - they are kept by PAYPAL, and are NEVER retuned to our store. We have been in business for over ten (10) years and have NEVER accepted returned body jewelry. |
Q. How fast will I get my order?
A. While faster on delivery time depends on how close your are to Pittsfield, MA, your order still needs to be processed, pulled and packed and in some cases made. Your order on rare occasions can take up to two weeks to arrive depending where you are and the speed of the mail service. When shipping out side the USA, orders can longer (we ask that you insure any orders outside the USA). Due to the number of orders we receive, we handle all order in the order that they were received, all order are processed within 5 business days of invoice. Some items may take up to 5 business days to make, some item we do not stock, and will custom make - this will be noted in the items description. If your order is for custom tattoo flash, this will not ship until it is finished, this could take up to 3 weeks - you will be contacted by our professional tattooist and flash designer within 3-4 days.
Q. What shipping method do you use?
A. We ship from Pittsfield, Massachusetts, and all order are shipped out by: Almost all orders are shipped out anywhere in the world for $3.00 shipping. And shipping no matter how much you buy, is still ONLY $3.00!
- U.S. Options: We ship US Post First Class regular delivery . Shipping costs includes handling and packaging materials.
- Non-U.S. Shipping: If you do not buy shipping insurance - we can not guarantee your order once it has left our hands. Sorry.
Q. Do you ship internationally?
A. Yes!
And shipping is still only $3.00Q. Do you Guarantee your items?
A. Yes! Dedication to Satisfaction: We Offer the finest Body Jewelry and Body Jewelry Products that we can find from the best manufacturers, or we make it ourselves. We are dedicated to providing the customer with 100% satisfaction! We feel that the best way to build repeat business and a long lasting relationship with our customers and clients is by treating them right, giving them good, fair prices, and quality service. If we ever fail to meet your expectations please contact us and we will make every attempt possible to meet and beat your highest expectations in order to make you a happy customer. Once you open the safety packaging, we can no longer accept returns on body jewelry. Unless you choose to pay for Insurance (starting at $2.00), we can not be responsible for lost or stolen mail.
IF you ever receive damaged or incorrect items please call us toll free USA or Canada 1-877-442-7723 and we will help you, then send the damage item back UNOPENED to Crazy Chameleon, 56 Elm Street, Pittsfield MA 01201 USA.Q. How can I check my order status?
A. Our fulfillment for Crazy Chameleon Better Body Jewelry and More! is handled by Crazy Chameleon - Better Body Jewelry. Contact us and we will be happy to verify the status of your order for you, please make sure you include you INVOICE NUMBER and Name:
CustomerService@Better-Body-Jewelry.com.-------------------------------------------------------------------
All material on this website is protected by copyright, Copyright © by Crazy Chameleon Body Piercing, Tattooing and Fine Body Jewelry, and Crazy Chameleon Body Art. This website also contains Body Piercing, Tattooing and Body Modification material copyrighted by contributors (3rd parties).
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